If your questions remain unanswered, please use the contact form at the bottom of this page or call our customer service team for assistance.
What if I can't find something on your website?
Chances are we have it anyway for sale offline. Please call us toll free at 1-800-667-3786 for more information.
Are all the products you carry listed on your website?
Not all of the items we carry are available to order online. Contact our customer service team for help with any items that you can't find online.
We offer online ordering for medical clinics at our legacy Right Choice ordering platform and EDI ordering for hospitals. Please contact us if you require any products that haven't been added to our website yet.
Do I have to create an online profile to place an order?
Online profiles are necessary to order. Your online profile will remember your shipping/billing info for faster ordering. You'll also be able to see your previous orders.
We can offer better pricing to certain businesses/healthcare facilities. Please see below for a list of eligible businesses and instructions on how to proceed:
- Tattoo Shop
- Esthetics Salon
- Medical Clinic in Saskatchewan
- Pharmacy
- Long-term Care Facility
- Hospital
If you don't fit within these categories, you can simply proceed with placing n order. There is no need to contact us prior to placing your order.
If you are ordering for a tattoo shop or esthetics salon, please follow these steps to get the best pricing possible.
- Go to Create online profile and enter your business' information
- Call Spencer at 1-800-667-3786 ext 224 or use the contact form at the bottom of the page to let us know that you've created your online profile. From there, we may ask you to fill out a form to confirm your business information. Businesses that operate out of a home, do not have regular operating hours, or don't fit other criteria may not be eligible for better than retail pricing.
If you are ordering for a medical clinic in Saskatchewan:
If you are ordering for a pharmacy, long-term care facility, or hospital:
Contact our customer service team for assistance. They can take your order by email or by phone. If necessary, they can forward your email or transfer your call to another representative who can discuss how we can best meet your ordering needs.
How do I create an online profile?
Create an online profile with us here. After you've created it, you can use the login button at the right of the top menu bar.
What should I do if I have forgotten my password?
Visit the login page and select 'Forgot your password?' to reset it. Enter your email address and you will receive an email with instructions for recovering your password.
Should I place my order online?
This webstore is primarily used for online retail orders. We also serve tattoo artists and esthetics customers with this platform.
You can also place your order by email or by phone. Contact our customer service team for assistance.
We also offer online ordering for Saskatchewan medical clinics at our legacy Right Choice ordering platform and EDI ordering for hospitals.
Can I modify my order after I have placed it?
If you have already placed your order but wish to modify it, please contact our customer service team. For best results, call our customer service team at 1-800-667-3786. If your order has already shipped we won't be able to change it, but otherwise we will do our best to make the changes you need.
How do I print an order confirmation, invoice, etc. for my order?
You will receive notifications via email for order and shipment confirmations. Order confirmations and history can be viewed by clicking 'My Online Profile' when you're logged in.
If you place an order but haven't provided payment yet, you'll receive an invoice email notification. If you would like an invoice marked as 'Paid' please phone Stacy at 1-800-667-3786 ext 221.
What methods of payment are accepted?
We accept Visa, Mastercard, and American Express credit cards. Apple Pay is also available.
